Returns and Refunds Policy

We want you to love your home products. If you are not satisfied, our return policy makes it easy.

1. Return Eligibility

• Returns are accepted within 3 days of delivery.

• Items must be unused, undamaged, and in original packaging with all tags included.

• The following items are non-returnable:

  • Customized or personalized products

  • Clearance or final sale items

  • Hygienic items (e.g., bathroom textiles once opened)

2. Return Process

• Contact us with your order number and reason for return.

• Our team will provide a Return Authorization Number (RAN) and shipping instructions.

• Items sent back without authorization will not be accepted.

3. Return Shipping Costs

• Customers are responsible for return shipping fees unless the product was defective or incorrect.

• We recommend using a trackable courier service for returns.

4. Refunds

• Once returned items are inspected and approved, refunds are processed within 7–10 business days.

• Refunds are credited to the original payment method.

• Shipping costs are non-refundable unless the return is due to our error.

5. Exchanges

• Exchanges are allowed for the same product type in case of damage or defect.

• If the replacement item is unavailable, a full refund will be issued.

6. Damaged or Incorrect Orders

• Customers must report issues within 48 hours of delivery with photos of the product and packaging.

• We will arrange a replacement, store credit, or refund at no additional cost.