At Elijah Interiors, we take pride in delivering your orders securely and on time.
1. Order Processing
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All orders are processed within 2–3 business days.
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Orders placed after 3:00 PM or during weekends/holidays will be processed the next business day.
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Once processed, customers receive a confirmation email with order details.
2. Shipping Methods & Delivery Time
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Standard Shipping: 5–10 business days (depending on destination).
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Expedited Shipping: 2–5 business days for faster delivery.
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Oversized/Fragile Items: Delivery may take longer due to special handling.
3. Shipping Costs
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Calculated at checkout based on package weight, size, and location.
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Free shipping may be offered during promotional events or on orders above a set value.
4. Tracking Orders
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Customers receive a tracking link via email once the order ships.
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Tracking updates depend on courier scanning and may take up to 24 hours to appear.
5. International Shipping
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We ship to select countries outside [Insert Country].
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Customers are responsible for customs duties, taxes, or import fees.
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Delays due to customs clearance are beyond our control.
6. Delivery Issues
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If an order is marked as “delivered” but not received, customers should contact us within 7 days.
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We are not responsible for lost packages due to incorrect addresses entered at checkout.