At Elijah Interiors, we want you to love every piece you receive. If you are not completely satisfied with your purchase, please review our return and refund policy below.
You may request a return if:
The item was delivered damaged or defective.
You received the wrong product.
To be eligible for a return:
The request must be made within 4 days of delivery.
The item must be unused, in its original packaging, and in the same condition as received.
The following items are not eligible for return:
Items that have been used, washed, or altered.
Products damaged due to misuse or improper handling.
Items returned without original packaging.
Contact our support team at [email protected] with your order number and clear photos of the item.
Our team will review your request and provide return instructions if approved.
Once the item is received and inspected, we will notify you of the approval or rejection of your return.
Refunds are processed only after the returned item has been inspected and approved.
Approved refunds will be issued in cash or through a mutually agreed method.
Shipping charges are non-refundable unless the return is due to our error.
If you prefer, you may request an exchange for the same item instead of a refund.
Orders may be canceled before dispatch.
Once the order has been shipped, cancellation may not be possible.
For any questions regarding returns or refunds, please contact our support team at [email protected].